CUSTOMER SATISFACTION SURVEY

The team at Moffatt Bros. Roofing prides itself on delivering the very best in customer service and satisfaction from the first interaction with our customers. As a result, every step of your roofing project should meet or exceed your expectations. That’s why we’ve put together this customer satisfaction survey. For our team to grow and develop, we count on feedback from customers like you. Good or bad, we need to know.

Please take a minute to fill out the survey below. Once completed, we would greatly appreciate it if you could take the time to leave us a review on Google via the link at the bottom of the page. Businesses like ours depend on positive reviews so we can continue to grow and thrive. Once you’ve completed and submitted the survey, we’ll send you a small token of our appreciation. It’s a referral card that you can pass on to a family member, friend or neighbour who needs a new roof. If they sign up for a roof replacement with Moffatt Bros. Roofing, you’ll each receive $250. Some restrictions apply, but all of the details are on the referral card. Thank you in advance for taking the time to complete this survey and hopefully leaving us a review.

Letting us know that our team provided you with the best possible experience during your roofing project is an essential part of every job.

LEAVE US A REVIEW

In this day and age, the importance of online reviews has never been more relevant. Businesses of all sizes depend on these reviews to get new customers every day. More and more consumers are using online reviews to find products and services that they can trust and ensure them a better return on their investment. That’s why the team at Moffatt Bros. Roofing hopes you’ll take a moment to leave us a review and let us know how we performed during your roofing project. Even if you are not completely satisfied, we must understand how our team can improve and grow to be the very best we can be. Click the Google My Business link below to visit our page and leave a review. If you’re not sure what to write, check out some of the other reviews below. You can also see some of our other online profiles to leave your review there as well. Every review matters, so we thank you in advance for taking your time to help us with our online reputation.

Google My Business Review Form
Homestars Verified Contractor Review Form
better business bureau accredited business
Chad Goodmurphy
Chad Goodmurphy
22:42 03 Apr 24
We went with these folks for our steel roof, and were very impressed. They were professional, courteous, thoughtful and... very hardworking. They ended up doing a really good job, and the owner came by to check things afterwards.Family friends down the road are going to use their services next.read more
Aemelia Bowman
Aemelia Bowman
16:25 25 Mar 24
Called and ask for a quote in October. They were very fast to come out and take a look. They never sent us a quote as... requested after they left. After 5 months of waiting and 4 phone calls, we got every excuse given to us ie. they had an incorrect email, they misplaced our measurements etc.Finally they arranged to have someone come measure our house again, they never ended up showing up so I said forget about it.The communication is not very good and I’m not happy with the level of professionalism.read more
Greg Drury
Greg Drury
20:53 15 Mar 24
Austin Gibbons
Austin Gibbons
19:55 11 Mar 24
Great company to work with, staff are friendly and efficient and excellent quality roof. Highly recommend!
Angela Parcells
Angela Parcells
19:45 07 Mar 24
the roof was installed smoothly and quickly...the guys did a great job cleaning up afterwards and I tell everyone who... did the fantastic job on my houseread more
JC Wills
JC Wills
15:40 20 Feb 24
My wife and I love our new steel roof and are amazed how fast it was put up less than 4 hours. The crew were friendly... guys and cleaned up all there mess.We would highly recommend them. They came back afew weeks later and checked the roof.Thanks so much.read more
Ali Callahan
Ali Callahan
23:09 12 Feb 24
The team that showed up to redo our roof was professional and the customer service was amazing. Everyone was fast,... helpful and friendly. So happy with the process and the final product.read more
Neal O
Neal O
00:47 21 Oct 23
So this is the 2nd house for which I've had Moffatt's do the roof. From start to finish, professional, well priced,... clean up well after every day and the crew was friendly and always checked in when questions. I can't say enough about them to do justice. Next up am having them redo siding, soffit, eaves, fascia and will no doubt be the same great experience. Thanks for the superior customer service from start to finish!!! If you are looking to get your roof redone, be sure to consider Moffatt's. You won't be disappointed!! Many thanks to Chris, Jake, Jade and the entire onsite team!!Neal OliverPort Hope, ONread more
Allen Ballach
Allen Ballach
17:26 17 Oct 23