Privacy Policy for www.moffattbrosroofing.ca

Effective Date: November 11, 2024

At Moffatt Bros Roofing, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.moffattbrosroofing.ca, or interact with our services. By using our website, you agree to the practices described in this policy.

  1. Information We Collect

Personal Information

We collect personal information you provide when you:

  • Fill out lead capture forms for quotes and estimates.
  • Opt into marketing and communications via tick boxes on our forms.

The information may include:

  • Name
  • Email address
  • Phone number
  • Address
  • Any additional details you voluntarily provide in forms.

Non-Personal Information

We automatically collect certain non-personal information when you visit our website through tools like Google Analytics, including:

  • IP address
  • Browser type
  • Device information
  • Pages viewed and time spent on the site
  • Referring website URLs
  1. How We Use Your Information

To Provide Services

  • Respond to inquiries, quotes, and estimate requests.
  • Schedule appointments and provide roofing services.

For Marketing Communications

  • If you opt in, we may send you promotional emails, newsletters, or offers related to our services.

For Website Improvement

  • Analyze website performance and user behavior using Google Analytics to improve user experience.
  • Use Google AdWords to create targeted advertisements based on your preferences.

To Comply with Legal Obligations

  • Fulfill any legal requirements, including fraud prevention and security measures.
  1. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

  • Third-Party Service Providers: Companies that provide services on our behalf, such as email marketing, data analysis, and advertising.
  • Legal Authorities: When required by law or to protect our rights.
  1. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance your browsing experience.
  • Remember your preferences and interactions with our website.
  • Track performance through Google Analytics.

You can manage or disable cookies in your browser settings; however, doing so may affect the functionality of our website.

  1. Your Rights

Access and Correction

You have the right to access and update your personal information by contacting us.

Opt-Out

You can opt out of marketing communications at any time by:

  • Clicking the “unsubscribe” link in our emails.
  • Contacting us directly.

Data Deletion

You may request the deletion of your personal information unless it is required to fulfill our contractual or legal obligations.

  1. Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

  1. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Moffatt Bros Roofing
Email: info@moffattroofing.ca

Phone: +1 289-435-0718
Address: 2213 Lovshin Road, Cobourg, ON K9A 0P7